Troubleshooting / FAQ
Frequently Asked Questions
Can I cancel or downgrade Superads Professional at any time?
Yes! Click here to learn more.
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Do I need to create multiple workspaces?
Short answer is: you don't.
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Do I need to pay to use Superads?
No. Click to learn more.
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How can I add demographic breakdowns for Facebook Ads?
We're working on it. Click here to learn more
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How does Superads handle my data?
Your data is secure. Click here to learn more
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Is my subscription for one workspace or more?
TL;DR. Subscriptions are per workspace. But you don't need multiple workspaces.
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Why am I not seeing any data after connecting my ad account?
The first account sync takes some hours. Click here to learn more
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